RETURN POLICY – Trimmers, Presses & Accessories
If for some reason the product doesnt meet your needs we offer a 30 day return policy on all UNUSED Products:
All returns must have an Invoice included. If you lose your invoice conatct us via email or phone. . TheTrimmerStore will refuse any returns that appear to be used, containing any plant matter, without a packing slip and invoice included.
. Repack the product in its original materials. All products must be returned in new condition (never been used with plants), in original boxes (if applicable), and with all paperwork, parts and accessories to receive a refund.
Make sure to Print a Return label and place it on the outside of box; do not include any other markings or text on the package. Ship all returns prepaid and Insured through the carrier of your choice. All return shipping charges must be prepaid at the shippers cost. We cannot accept C.O.D. deliveries.
You can expect a refund(minus a 15% restocking fee) in the same form of payment used for purchase within 30 days of our receiving your returned product. You will be refunded the shipping cost if the return is a result of a manufacturing defect or a shipping error.
We DO NOT offer returns on Accessories or Extractors unless there is a manufactures defect.
Please note that all returns are subject to a 20% restocking fee